Terms and Conditions

Last updated: 10 August 2024

By viewing and using the www.elegancedecor.co.nz website you are considered to agree to these terms and conditions without qualification. We reserve the right to change these terms and conditions at any time by notifying users of the existence of the amended terms and conditions through our website. By continuing to access our website, you agree to be bound by the amended terms and conditions.

1. Privacy policy and personal information

Registration on our website requires you to provide personal information. We maintain a privacy policy at [insert hyperlink to policy]. You consent to the release of your personal information to us and third parties in connection with the uses contemplated by the privacy policy. If you have questions or comments about our privacy policy, please contact us at: www.elegancedecor.co.nz

2. Registration and accounts

By registering on our website, you consent to receiving marketing, promotional and other material by way of electronic messages from us.

You will ensure that all usernames and passwords required to access our website are kept secure and confidential and you will notify us immediately of any unauthorised use of your password or any other breach of security.

You must not transfer your account to another user or maintain more than one account with us without our consent.

We may, at our sole discretion, suspend or terminate your account and limit your access to our website.

(a)        You must enter information required to open an account by following the registration process set out on the website; and

(b)        Under layby or credit **** You must satisfy our other anti–money laundering checks and other registration criteria including undergoing verification checks to confirm your identity.

3. Users outside New Zealand

Our website is operated by Elegance décor from New Zealand. The information on our website may not be appropriate or available for use in other jurisdictions. If you choose to access our website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

4. Copyright and trademarks

We or our suppliers own copyright in the contents of our website. No part of our website may be distributed or copied for any commercial purpose, and you are not permitted to incorporate the material or any part of it in any other work or publication (whether in hard copy, electronic or any other form) without our prior written consent.

You may not frame any part of our website material by including advertising or other revenue generating material. Further, you may not remove or alter any trademarks or logos that appear on any material on our website.

5. Third Party Websites

The contents of our website may include links to third party materials. We will not be responsible for the content of any linked sites or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. The linked sites are provided to you only as a convenience, and the inclusion of any linked site does not imply any endorsement of it by us or any association with its operators. We reserve the right to prohibit links to our website and you agree to remove or cease any link on our request.

6. Advertising

Any dealings with any advertiser appearing on our website are solely between you and the advertiser or other third party. We are not responsible or liable for any part of any dealings or promotions.

7. Message Centre and Information

If you use our message centre, you agree only to use this communication tool for lawful and legitimate purposes. When you make any communication on our website, you represent that you own the content of the communication. If the message centre is used for any other purpose such as offering services for sale, sending files or data considered harmful will be considered violation of law.

While we ensure our communication on our website is UpToDate and legitimate, we are under no obligation to ensure that the communications on our website are legitimate, and we are not able to always monitor communications.

We reserve the right to remove any communication at any time in our sole discretion. Please report any objectionable information to us at: info@elegancedecor.co.nz

8. Exclusion of liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage that results from your use of our website and any services we provide, including from all express and implied warranties and representations.

We will not be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage however caused (including indirect, consequential or special loss or damage, or loss of profits, loss of data, loss of anticipated savings or loss of opportunity).

If you are a consumer using our website for non-business activities then nothing in these terms and conditions is intended to abrogate any rights you might have under the Consumer Guarantees Act 1993 (if any).

9. Indemnity

You will take all necessary action to defend and indemnify us and our directors, employees and agents against all costs, expenses and damages incurred in connection with any claim brought by a third party against us that arise from a breach by you of any of these terms and conditions.

10. Refund Policy

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through www.elegancedecor.co.nz.

11. Damaged Products & Warranty

Damaged products or warranties do not apply and cover for products that are mishandled or misused or damaged contributed by customer in any way including but not limited to product neglect, modification or tampering of product or failure to maintain the products and wear or tear that naturally occu1rs leads to warranty not applying or return of products. For warranty to be claimed the customer must return the product to the store whether by shipping or drop off to store and bear any shipping costs incurred in claiming warranty including costs of returning product to our store and the product returned to them.  

12. Deliveries and Product Collections

·       Deliveries must be to New Zealand addresses. Delivery lead times and delivery costs for goods may vary, you will receive an email that confirms your order has been dispatched.

·       To ensure successful delivery, you must provide a delivery address where someone will be present during business hours.

·       We will not be liable for late delivery where attempted delivery has occurred on or before the relevant delivery timeframe, or where an inappropriate form of delivery is selected for the goods purchased.

·       Click & Collect is also available at our store, and you can show your receipt sent via email to collect your items. 

Rural Areas Delivery Rules

·       If you live at a rural address, you must indicate that at checkout for your item to be delivered.

·       Please note that if you don’t select rural delivery but your order is being delivered to a rural address, this may result in a request for you to pay a rural delivery fee before your order is delivered. 

13. General provisions

If at any time we do not enforce any of these terms or conditions, or grant you time or any other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that, or any other, term or condition.

Further, if any part or provision of these terms and conditions is considered to be invalid, unenforceable or in conflict with the law, that part or provision is deemed to be modified by a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remaining terms and conditions will continue to be binding on the parties.

These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand, and you submit to the exclusive jurisdiction of the courts of New Zealand.